AJANS ÜNİVERSİTE – Elçin EREN – Devrim ÇIRPAN
Translated by Begüm ERGİNBAY
Istanbul University (IU) Career Development Center (KAGEM) Human Resources specialist Seda Mumlu made statements with many examples while giving a definition of communication. Mumlu said: ‘In communication, it’s more important how we say than what we say. Body language, sound and words are necessary elements of communication.’
Speaking of communication barriers, Mumlu pointed out personality differences, education differences, and language differences etc. as the communication barriers. Mumlu explained order, managing, advice, suggestion as the communication methods and emphasized the importance of effective listening in effective communication.